Privacy Notice

This version is effective from: November 28th, 2022

This Privacy Notice ("Privacy Notice") sets out how Sphaira Innovation AG processes your personal data in connection with the provision of PlanetPlay, our website at [Planetplay.com] ("Site") and the service we offer via the PlanetPlay Site ("Services").

We will update this Privacy Notice from time to time to reflect any changes or proposed changes to our use of your personal data, or to comply with changes in applicable law or regulatory requirements. We may notify you by email of any significant changes to this Privacy Notice, but we encourage you to review this Privacy Notice periodically to keep up to date on how we use your personal data. If we update this Privacy Notice, we will update the effective date at the top of the page.

Your access to and use of PlanetPlay, including your account page and any secure area, is subject at all times to our Website Terms of Use.

1. Purpose of this Privacy Policy

This Privacy Notice explains our approach to any personal data that we might collect from you or which we have obtained about you from a third party, and the purposes for which we process your personal data. This Privacy Notice also sets out your rights in respect of our processing of your personal data. For more information, click here.

2. About us

The Site and our Services are made available by Sphaira Innovation AG (“Sphaira”, “we”, “us, “our”). Sphaira is the data controller responsible for your personal data. As a result, PlanetPlay may share data with Sphaira. Sphaira is a Swiss company (No: CHE- 228.557.440) with its registered office at Altgasse 43, 6340 Baar, Zug, Switzerland.

3. How to contact us

If you have any questions about this Privacy Notice or want to exercise your rights as a data subject set out in this Privacy Notice, you can contact us using the following methods:

On site

Send us an email at: info@sphaira-i.com

Post

Write to us at Altgasse 43, 6340 Baar, Zug, Switzerland

Telephone

Call us on: +41 78 936 5888

4. What personal data we collect

In providing our Site and our Services, we may collect and process different types of personal data about you for different processing purposes. The types of personal data we collect depends on who you are and how you use our Site and our Services and includes the following:

Identity Data

First name; last name.

Contact Data

Email address.

Registration Data

First name; last name; email addresss; password; username; any other personal data that you may provide when you register an account with us.

Financial Data

Bank account details; partial payment card details. Any data in this category is processed by our third party provider, Stripe. For more information, please see https://stripe.com.

Transaction Data

Details about payments made between you and us; details of products purchased from us. Any data in this category is processed by our third party provider, Stripe. For more information, please see https://stripe.com.

Profile Data

Account username; password; profile picture or avatar; details of what initiatives you have chosen to spend your earned coins (“Green Coins”) on; your user ID generated by our authentication provider allowing you to log in to your PlanetPlay account from different platforms (“Subject Data”); interests and preferences; contact preferences; the content of any messaging you send using any Enquiry Form on the Site.

Ghost Data

On occasion, we will process pseudonymised data of users who have not yet made an account with PlanetPlay but have already started earning Green Coins by purchasing specific items (“Green Assets”) on associated third party platforms (“Platform Partners”). This is Ghost Data is sent to use by various Platform Partners (computer games makers) with which we have contracts. We cannot identify to whom this Ghost Data relates until if and when a user creates an account with PlanetPlay. As such up and until that point this Ghost Data is in our hands, anonymous data. [We do not use this Ghost Data for any other reason until if and when a user creates an account with PlanetPlay.]

Behavioural Data

Data relating to your browsing activity or interaction with our emails, obtained through the use of cookies, pixel tags and other similar technologies; information about when your current or previous sessions started; details about any Services you viewed or engaged with through the Site.

Technical Data

IP address; browser type and operating system; geolocation, to ensure we’re showing you the correct notices and information; any other unique numbers assigned to a device.

Communications Data

Service communication preferences.

5. How we collect and receive personal data

We collect and receive personal data using different methods:

Personal data you provide to us

You may give us your personal data directly, for example, when you create an account on our Site, spend Green Coins on our Site, contact us with enquiries, or complete forms on our Site.

Personal data we collect using cookies and other similar technologies

When you access and use our Site, we will collect certain Behavioural Data and Technical Data. We collect this personal data by using cookies and other similar technologies (see the "Insight, analysis and retargeting through cookies" section below).

Personal data received from third parties

We may receive personal data about you from third parties. Such third parties may include our Platform Partners, analytics providers, our authentication provider, and third parties that provide technical and other services to us so that we can provide our Site and our Services.

6. Who we collect personal data about

We collect and process personal data from the following people:

Site visitors

If you browse our Site or register an account on our Site, we will collect and process your personal data in connection with your interaction with us and our Site.

Customers

If you engage with our Services, we may collect and process your personal data in connection with the supply of our Services to you.

People who contact us with enquiries

If you contact us with an enquiry through our Site, we will collect and process your personal data in connection with your interaction with us and our Site.

Job applicants

If you apply for a job with us, whether through the Site or otherwise, we will collect and process your personal data in connection with your application.

7. How we use your personal data

We use your personal data for the purposes set out in this section. If we wish to make any changes to these purposes, or if we wish to use your personal data for any purpose that is not listed in this section, we will notify you using the contact details we hold for you.

Use of our Site. For more information click here.

Fulfilment of our Services. For more information click here.

Customer service, and enquiries. For more information click here.

Insight, analysis and retargeting through Cookies. For more information click here.

Recruitment. For more information click here.

Receipt of products and services from our suppliers. For more information click here.

Business administration and legal compliance. For more information click here.

8. If you fail to provide your personal data

Where we are required by law to collect your personal data, or we need to collect your personal data under the terms of a contract we have with you, and you fail to provide that personal data when we request it, we may not be able to perform the contract we have or are trying to enter into with you. This may apply where you do not provide the personal data we need in order to provide the Services you have requested from us or to process an application to register an account. In these circumstances, we may have to cancel your application or you may not be able to access the relevant Services, in which case we will notify you.

9. How we obtain your consent

Where our use of your personal data requires consent, you can provide such consent at the time we collect your personal data following the instructions provided, or by informing us using the contact details set out in the "How to contact us" section above.

10. Third-party links

This Privacy Notice only applies to personal data processed by us through your use of our Site and/or in connection with our business operations. However, from time to time, our Site may contain links to third-party websites and services. We have no control over these websites and services and this Privacy Notice does not apply to your interaction with the relevant third parties.

When you use a link to go from our Site to another website (even if you don’t leave our Site) or you request a service from a third party, your browsing and interactions on any other websites, or your dealings with any other third-party service provider, is subject to that website’s or third-party service provider’s own rules and policies. When you click on any links we may provide to such third-party platforms, you will be transferred from our Site to the relevant third-party platform and the privacy notice (and other terms and conditions) of that platform will apply to you.

We do not monitor, control, or endorse the privacy practices of any third parties. We encourage you to become familiar with the privacy practices of every website you visit or third-party service provider that you use in connection with your interaction with us and to contact them if you have any questions about their respective privacy notices and practices.

11. Sharing personal data

We only share personal data with others when we are legally permitted to do so. When we share personal data with others, we put contractual arrangements and security mechanisms in place to protect the personal data shared and to comply with our data protection, confidentiality and security standards and obligations. For more information click here.

12. Transfers outside the UK and the European Economic Area (“EEA”)

We are located in Switzerland. Therefore, when you submit personal data to us, through your interactions with our Site, you acknowledge that your personal data will be transferred outside the UK and the EEA to Switzerland where it will be stored and processed by us and our suppliers for the purposes set out in this Privacy Notice.

Where necessary in order to provide our Site and our Services, we will transfer personal data to countries outside Switzerland, the UK and the EEA.

Non-EEA countries do not have the same data protection laws as Switzerland, the UK and the EEA. In particular, non-EEA countries may not provide the same degree of protection for your personal data, may not give you the same rights in relation to your personal data and may not have a data protection supervisory authority to help you if you have any concerns about the processing of your personal data. However, when transferring your personal data outside Switzerland, the UK or the EEA, we will comply with our legal and regulatory obligations in relation to your personal data, including having a lawful basis for transferring personal data and putting appropriate safeguards in place to ensure an adequate level of protection for the personal data. We will take reasonable steps to ensure the security of your personal data in accordance with applicable data protection laws.For more information click here.

13. How long we keep your personal data

In respect of personal data that we process in connection with the supply of our Services, we may retain your personal data for up to six years from the date of engagement with the relevant Services and in compliance with our data protection obligations. We may then destroy such files without further notice or liability.

Where we process personal data in connection with the registration and use of an account on our Site, we may retain your personal data for up to six years from the date that the relevant account is terminated (and in compliance with our data protection obligations). We may then destroy such files without further notice or liability.

Where we process any other personal data, we will retain relevant personal data for up to three years from the date of our last interaction with you (and in compliance with our data protect obligations). We may then destroy such files without further notice or liability.

If any personal data is only useful for a short period (e.g., for a specific activity, promotion or marketing campaign), we will not retain it for longer than the period for which it is used by us.

14. Confidentiality and security of your personal data

We are committed to keeping the personal data you provide to us secure and we have implemented information security policies, rules and technical measures to protect the personal data under our control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. In addition, all our employees and data processors (i.e., those who process your personal data on our behalf) are obliged to respect the confidentiality of the personal data of all users of our Site and those who engage with our Services.

15. Personal data of minors

Our Site is not intended for use by, or targeted at, minors (individuals under the age of 18) and we do not knowingly collect personal data of minors. However, this does not prevent minors from providing personal data to us due to the nature of our organisation and the Services we provide, meaning that we may from time to time collect and process personal data relating to minors. In this case, we will comply with all applicable laws and regulations relating to the processing of personal data of minors.

If you are under the age of [18], you must not use our Site or Services and you must not provide us with any personal information. If we discover that we are holding the personal data of a minor, we will delete that information as soon as possible. Please contact us if you have reason to believe that a minor may have submitted personal data to us (see the "How to contact us" section above.

16. Your rights as a data subject

You have certain rights in relation to the personal data we hold about you. These rights include the right: (i) to obtain copies of your personal data; (ii) to have your personal data corrected or deleted; (iii) to limit the way in which your personal data is used; (iv) to object to our use of your personal data; (v) to transfer your personal data; (vi) not to be subject to decisions based on automated processing (including profiling); and (vii) to complain to a supervisory authority. If you would like to exercise any of these rights, please contact us using the details set out in the"How to contact us" section above. For more information click here.